torch-farm-and-equine-web-1
  • 25 May 2022 11:39
  • Devon
  • Equine Jobs

Part Time Veterinary Client Support Team Vacancy

Torch Farm & Equine Ltd is looking for a self-motivated and experienced receptionist to join the team working 3 days per week. Tuesday and Thursday in Holsworthy and a third day in either Bideford, Holsworthy or South Molton. There is also a requirement to work 1 in 7 Saturday mornings at Bideford.

Client facing; the successful candidate will demonstrate the ability to provide a friendly and professional welcome to all clients.

Duties will include:

  • Providing an efficient first point of contact on the telephone.
  • Demonstrating a good understanding of the requirements of our Farm & Equine clients
  • Taking routine & emergency bookings and dealing with queries efficiently at all times
  • Co-ordinating vets’ diaries in a timely and cost-effective manner
  • Promoting the image of Torch Farm & Equine Ltd both positively and professionally.
  • Dispensing medication in line with guidance and training.

Essential Requirements:

  • A good understanding through personal experience of farm terminology
  • Significant equine knowledge including basic horse anatomy
  • Excellent verbal & written communication skills
  • Excellent organisational skills
  • Good listening skills and the ability to summarise information received in a concise manner for others.
  • Experience of working with the general public in a service environment.
  • Experience of managing multiple diaries.
  • IT skills – experience in the use of email, word, excel and a willingness to learn how to use our internal bespoke software.
  • A calm and confident manner
  • Able to work alone (once trained) or as part of a team

Desirable Skills:

  • An interest in the welfare of animals.
  • Hands on farm management experience.
  • A desire to succeed
  • Health and Safety awareness
  • 5 GCSEs including Maths and English grade C

If you feel you have the necessary skills to fulfill this role please request an application form and full job description from heatherwraith@torchvets.com

Closing date 6th June 2022.

Overview

  • Category : Equine Jobs
  • Closing Date : 06/06/2022
  • Hours : Part time
  • How to apply : If you feel you have the necessary skills to fulfil this role please request an application form and full job description from heatherwraith@torchvets.com
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